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At the end of the day you want your CRM system to give you as much business value as possible, by increasing your efficiency, automating tasks, and helping you to make important business decisions.

You need someone who can understand your business and architect a solution with you that feels right and that people at your company want to use.

Your company’s data is valuable
Integrating CRM into your existing data infrastructure gives you power to see your information in new and productive ways. CRM systems incorporate and consolidate diverse data and provide powerful analysis and visibility.

Experience that matters
As the technical lead for employers receiving CRM systems from other vendors I have seen the potential issues from your vantage point, so that the solutions we collaborate on will be of genuine benefit to you.

I have worked on some fairly large teams, and I frequently wear the collective hat of architect, business analyst and software developer allowing you a single point of contact. This reduces your communication load, and makes sure that there are no promises made that can not be delivered.

If you would like to see if I am a good match for your business's CRM implementation or your xRM product development team please feel free to contact me to discuss this further.

Customer Recommendations

“Mark is a trustworthy developer who provides a diverse set of competencies which allow small businesses like ours to minimize software development overhead and efficiently pursue an innovative, high quality solution at a fraction of the cost and time normally associated with such an endeavor. His skillset places him in elite company, but it is his sincere desire to see his clients succeed that keeps his services in high demand. We feel fortunate that we were able to retain his services at a very critical juncture for our organization. We can look back and say with certainty that he was the perfect person for our job.”  Terry Utley,  Owner CrissCross & Woodard

“Mark is extraordinary. I have worked with consultants for 20 years and he is without question in the top 1%. He is not only a premier MS CRM developer but quickly understands issues/functionality and then uses his product knowledge and creativity to turn requirements into systems that hit the mark! He is also an excellent communicator and meets his deliverable dates...with the highest integrity and value. Anyone looking for an independent provider of Dynamics CRM programming, Mark is your guy!”  David Ryan,  Managing Partner Gray Matters Group

“We provide complex human resources applications based on the MSCRM framework in New Zealand. We had a need for development of an employee self service module integrating with our payroll and human resource modules. We employed Mark to head the development of this module. This was a significant project over a period of 9 months. All of our dealings were by electronic means and I have yet to meet him in person; however his work was of the highest quality, typically on time, but more importantly, Mark always added value, through his sharp intellect and natural desire to perform for his customers. I have now had a great deal of experience with developers on the MSCRM framework globally and I am firmly of the opinion that Mark is the best resource we have worked with in this area. He will not let you down and will over deliver!”   Donald Hastie, Owner ERMLIVE

“I and my team worked with Mark to develop a custom data interface for xRM. We found Mark to be knowledgeable, insightful, creative and helpful. His work is thorough and professional, and his people skills make him a pleasure to work with.” David Boyle, Director, Information Services at Township Centre Wellington

“Mark is a dedicated Dynamics CRM professional that I have had the pleasure off working with on several CRM projects. He brings to the table great technical skills and people skills for that rare combination of a software developer that easily interacts with both clients and technical team members. Our clients want to move fast and keep ahead of their competition by using the newest technologies, and Mark helps us provide that to our clients.” Julie Yack, COO, Colorado Technology Consultants
Mark Kovalcson 
  • MS CRM 3.0 - Dynamics 365
  • C#, JavaScript, JQuery
  • WCF, web services
  • SQL Server / SQL Azure
  • Windows Azure
  • Bing Maps API integration
  • RESCO Mobile App
  • Business Process Automation
  • Portals
  • Legacy Integration
  • Data Import/ synchronization


Vertical Market Experience

  • Medical
  • Financial
  • Software Development
  • Audio Manufacturing
  • Department of Energy
  • Services Providers
  • Environmental
  • Human Resources
  • GIS Mapping
  • Training
  • Search Engines